LEAP, an innovative soft-skills based employee training program, enhances each member’s self-confidence, increases their ability to work in teams and helps them understand the important role that they play.
Continue readingDisruption in the Industry: What Now?
Higher education was already being disrupted by many converging forces prior to COVID-19. As colleges and universities now work to pivot services and develop a “new college experience,” opportunity abounds.
Continue readingMining Campus Card Data to Enhance Student Outcomes
With predictive analytics, we analyze data from the past to identify patterns that impact the future.
Continue readingHow Robots have Impacted Student Life
Robots have played a critical role in food delivery at George Mason University in our current environment. These delivery robots have changed student, staff, and guest engagement in variety of ways and offer a method of food delivery with less contact.
Continue readingHigh Impact Training, NACCU Style (full program)
Join NACCU members for Pecha Kucha style sessions covering four current hot topics in the campus card industry.
Continue readingBut What about (Socially Distanced) Customer Service?
We can reenergize the human component of our customer interactions – even in these times of social distancing – by making emotional connections, rupturing stereotypes, delivering positive surprises and avoiding four service pitfalls.
Continue readingNACCU Web Conference: Drab to Fab: One Card, One Woman
Explore how to successfully run a Campus Card program with limitations of staff, money, and efficiency as a one-person show. Learn the benefits of working with every department, and the struggles and accomplishments of bringing a campus card program up to date with area schools.
Continue readingWhat your Campus Needs to Go Mobile, Panel Discussion
Do you need to know how to get the project started and who to include, what infrastructure is required or what steps are part of implementation planning? This group of expert panelists shared how they successfully implemented a mobile credential.
Continue readingPreparing for Remote Orientation: Mobile Tools, Technology Readiness & Best Practices
Join us for this informative webinar to learn how The University of Alabama and Maryville University have leveraged technology solutions on campus to prepare and plan for remote orientation for incoming students.
Continue readingCard Distribution for the Incoming Community, post COVID-19
In response to COVID-19, Auxiliary Services and Campus Card Operations are recognizing the importance of pivoting operations to be more responsive to CDC Guidelines and best practices in what will be a “forward normal” of a global society.
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